Payment Policy

Accepted Payment Methods:

• Credit Cards: We accept major credit cards including Visa, MasterCard, American Express, and Discover.
• Debit Cards: Debit cards with a Visa or MasterCard logo are also accepted.
• PayPal: Customers can choose to pay via their PayPal account for added convenience.
• Other Payment Methods: We may offer additional payment options, which will be displayed at checkout.

Payment Processing:

All payments are processed securely through our payment gateway. Upon placing an order, payment will be authorized and captured at the time of checkout. Orders will not be processed until payment has been confirmed.

Payment Security:

We utilize industry-standard encryption technology to protect your payment information. Our payment processor complies with the Payment Card Industry Data Security Standards (PCI DSS), ensuring that your data is handled securely and confidentially.

Order Confirmation:

Once your payment is successfully processed, you will receive an order confirmation email detailing your purchase. This email will include your order number, a summary of the items purchased, and the total amount charged.

Payment Issues:

If you encounter any issues during the payment process, please contact our customer service team. We are available to assist you with any questions or concerns regarding your payment.

Refunds and Chargebacks:

Refunds will be processed according to our return policy. In the event of a chargeback, we will investigate the claim and respond accordingly. It is important to note that chargebacks can result in additional fees and may affect your ability to make future purchases.

By using our website and making a purchase, you agree to the terms outlined in this payment policy. Thank you for choosing Osaka Water for your power supply needs.